Privacy Policy

Introduction

This Privacy Policy explains how A Lovesome Garden L.L.C., which owns and operates the Garden Built online retail brand, handles information associated with customer orders, fulfillment, customer support, and related website interactions.

Garden Built operates through:

• Website: https://funnypajamas.store/
  
• Customer Support Email: support@funnypajamas.store

By using the Garden Built website or providing information in connection with an order or customer support request, you acknowledge the practices described in this Privacy Policy.

Information Associated With Your Order

When you place an order through Garden Built, information necessary to complete and fulfill the purchase is associated with your order. This may include information submitted during checkout and information required for purposes such as:

• Processing and managing your order
• Determining the applicable delivery destination
• Arranging fulfillment and shipment
• Providing shipping and tracking information
• Responding to questions about an existing order
• Reviewing cancellation, replacement, or refund requests
• Resolving eligible damaged, defective, incorrect, or fulfillment-related issues

Garden Built only intends to use customer information in connection with legitimate business activities associated with operating its online retail business.

Customer Support Information

If you contact Garden Built at support@funnypajamas.store, we may receive the information you include in your message.

For order-related inquiries, this may include:

• Your order number
• Details about your order
• A description of your question or issue
• Photos showing a damaged, defective, incorrect, or otherwise eligible product issue
• Additional photos or videos reasonably requested to verify an eligible order problem

Information submitted for customer support purposes may be reviewed as necessary to investigate and resolve your request.

Payment Processing

Garden Built uses PayPal as its payment processor. Depending on PayPal availability and checkout configuration, customers may be able to pay using:

• PayPal Balance
• Visa
• Mastercard
• American Express
• Discover
• Other eligible payment methods made available by PayPal

Payment transactions are processed through PayPal. The availability and handling of payment methods through PayPal are also subject to PayPal’s own services, eligibility requirements, policies, and privacy practices. Garden Built does not represent that every payment method is available to every customer.

Fulfillment & Shipping Partners

Garden Built uses a distributed third-party fulfillment model. Depending on product availability, inventory location, customer delivery address, shipping efficiency, and fulfillment partner availability, an order may be fulfilled from the United States or from an international fulfillment location.

To complete fulfillment and delivery, relevant order and delivery information may need to be provided to the applicable fulfillment and shipping providers involved in completing your order. Shipping providers may include, depending on the order:

• USPS
• DHL
• DHL Parcel
• YunExpress
• Yanwen
• Canada Post
• Australia Post
• Other qualified domestic, regional, or local last-mile delivery providers

Only the fulfillment and delivery providers applicable to a particular order are involved in that order’s shipment.

Order Tracking

After an order has shipped and tracking information becomes available, Garden Built may provide relevant tracking information to the customer.

Eligible orders may also be tracked through: https://funnypajamas.store/track-your-order/

Tracking information may be generated or updated by the applicable shipping or fulfillment provider.

Returns, Replacements & Refund Requests

Garden Built maintains a limited return and refund policy for eligible product and fulfillment issues. When you report an eligible damaged, defective, incorrect, or fulfillment-related issue, information you provide may be used to:

• Verify the reported problem
• Determine whether the request qualifies under the applicable policy
• Arrange an approved replacement
• Provide return instructions when a physical return is required
• Process an approved refund
• Communicate with you regarding the resolution

Customers should not send products to Garden Built’s administrative address unless specifically instructed by customer support.

Order Cancellation Requests

Customers may request cancellation within 12 hours after placing an order by emailing: support@funnypajamas.store

Cancellation requests should include the relevant order number. Information provided with a cancellation request will be used to identify the applicable order and review whether cancellation is still possible.

How Information May Be Used

Information associated with Garden Built’s customer transactions and support activities may be used as necessary to:

• Operate the Garden Built online retail business
• Process and fulfill customer orders
• Coordinate shipments and delivery
• Provide order tracking
• Respond to customer inquiries
• Review eligible order problems
• Process approved replacements or refunds
• Review cancellation requests
• Maintain accurate order and transaction records necessary for business operations

Garden Built does not make claims in this policy regarding data uses that have not been established as part of its actual business operations.

Third-Party Services

Garden Built relies on third parties for certain parts of its e-commerce operations, including:

• Payment processing through PayPal
• Third-party order fulfillment
• Shipping and last-mile delivery

These third parties may process information necessary to perform their respective services. Their handling of information may also be subject to their own privacy policies and operating practices.

International Fulfillment

Because Garden Built may use international fulfillment partners, information required to fulfill and deliver an order may be handled by service providers located outside the customer’s immediate region.

The specific fulfillment location depends on factors such as product availability, inventory location, delivery destination, shipping efficiency, and fulfillment partner availability.

Garden Built does not guarantee that every order will be fulfilled from the United States.

Your Information & Customer Support

If you have a question about information you previously provided to Garden Built in connection with an order or customer support request, please contact:

• Email: support@funnypajamas.store
• Support Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)

Messages received outside normal business hours will be reviewed on the next business day.

When contacting us regarding an existing order, please include the applicable order number so that we can identify the relevant transaction.

Changes to This Privacy Policy

Garden Built’s business practices, fulfillment arrangements, payment methods, or website operations may change over time.

When the privacy practices described on this page change, this Privacy Policy should be updated so that the information presented to customers accurately reflects Garden Built’s current operations.

Contact & Business Information

For questions regarding this Privacy Policy, contact:

• Garden Built (Owned and operated by A Lovesome Garden L.L.C.)
• Email: support@funnypajamas.store
• Support Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)
• Business Address: 5715 W Atlantic Pl Apt 201, Lakewood, CO 80227, US

This address is used for business and administrative purposes only.

Garden Built operates exclusively as an online retailer and does not provide walk-in retail services, customer pickup, or in-person shopping at this location.